Open Letter for All Medical Office Personnel

Yesterday was a perfect example for a small amount of Hell that I go through in my life - all for the sake of somebody else’s dignity - and - somebody else’s Creative Job Security that just simply coaxes a self-centered-seeking response of - “ But it looks good - doesn’t it! “

Don’t go crazy here.  I’m not laughing or attempting to be humorous - not even in the slightest.

I had two appointments on the same day - at two entirely different places in town - with two medical doctors I have never seen before.

The one thing I can say is - I was lucky that my husband did not come with me.

For all you Medical Office personnel out there:

There is a VALID REASON why the health insurance companies give us Insurance cards.

There is a VALID REASON why every state in this country requires a VALID DRIVER’S LICENSE and/or VALID IDENTIFICATION CARD.

There is a VALID REASON why your office has a COPY MACHINE located within its confines.

However -

There is NO VALID REASON for patients needing to fill out THE VERY SAME information on THE SAME PIECE OF PAPER - not once - not twice - and especially not even THREE TIMES.

There is NO VALID REASON for patients needing to transpose information that has been ALREADY IMPRINTED ON THE PATIENT’S INSURANCE CARD.  ( That’s what YOU GET PAID to do. )

Our health insurance card - my Driver’s License - and VERBAL ANSWERS for verifying my husband’s identity are ALL YOU ABSOLUTELY NEED.

All other information is ALREADY made available on record with our Insurance Company.  ( YOU GET PAID to ask our insurance company and transpose at your office. )

Had my husband come to my appointments with me yesterday -

You would have DEMANDED his social security number.  You would have REFUSED to let me see the doctor until you got that information.

The situation would have become all about YOU and HIM and INFORMATION ALREADY AVAILABLE IN THE LOOP - if YOU WOULD JUST DO YOUR DAMN JOB.

BOTH - you and my husband - would totally forget the purpose for the situation being all about ME being ill - and - ME needing to see a damn Doctor.

As for ANYONE ELSE SITTING INSIDE A DAMN WAITING ROOM -

If you witness somebody pulling feathers out of their butt while they’re having to fill out all that ABSOLUTELY RIDICULOUS REPITIVENESS - just so Medical Office Personnel can think their job is secure - do that person a favor…

Stand up - take a look at that person’s paperwork for them.

If they have the crap filled out once - already….

Take their paperwork and their cards to the window FOR THEM.

And TELL THE MORON ON THE OTHER SIDE OF THE WINDOW that they HAVE ALL THE INFORMATION NEEDED.

If they claim to need all that same information completed on the same sheet of paper - tell them TO GET OFF THEIR LAZY ASS - DO THE JOB THEY’RE GETTING PAID TO DO AND - PICK UP THE PHONE AND CALL THE INSURANCE COMPANY, THEMSELVES!